The Great Restaurant Juggling Act

Today’s multichannel kitchen strives to balance takeout, delivery, drive-thru and dine-in to keep customers coming back – could better tech be the secret ingredient? According to the 2019 National Restaurant Association and Technomic study, Harnessing Technology to Drive Off-Premise Sales,58 percent of restaurant occasions are off-premise. Of those, 39 percent are drive-thru, 34 percent delivery and 29 percent takeout.

Welcome to the era of the multichannel kitchen where restaurateurs must skillfully juggle dine-in, drive-thru, takeout and delivery to remain relevant and meet hungry patrons’ changing wants and needs. 

The key to successfully navigating this new paradigm is implementing technology that equips your kitchen to handle unpredictable order volume, regardless of the channel diners order from. If your kitchen is overwhelmed by the growing influx of off-premise orders, it might be time to consider the benefits of advanced kitchen technology, including: 

Real-Time…